Crisis Intervention

In Brief

Undivided attention, focus on feelings, allow silence, develop a team and a plan.

Save self-doubt for your own therapist. Sensitivity, passion and resilience will get you through.

Mutual Forgiveness Paradigm: Useful team rubric for navigating the crisis.

Pro Tip

Focus on feelings (heart of the matter).

Quotes

“Crisis management isn’t good vs. bad; it’s keeping the bad from getting worse.” ~ A. Gillman

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